Privacy Policy

At HoodieMerch, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our unbranded premium apparel.

1. Information We Collect

We collect information that is necessary to process your orders and improve your shopping experience:

Personal Identity: Name, shipping address, and billing address.
Contact Details: Email address and phone number (+44 7367068523).
Payment Data: While we do not store your credit card numbers, our secure payment gateway processes your transaction details in an encrypted environment to ensure maximum safety.

2. How We Use Your Information

Your data is used solely for the following purposes:

To process and ship your orders (Fast Shipping).
To provide 24/7 Customer Support and respond to your inquiries.
To send order updates and tracking information.
To ensure the security of our website and prevent fraudulent transactions.

3. Security & Secure Gateway

For your protection, our website is bound to a high-security payment gateway. 🤝 This ensures:

All data transferred between your browser and our site is encrypted.
Your payment information is handled via industry-standard protocols, keeping your financial identity safe from unauthorized access.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal information to outsiders. We only share data with trusted third parties who assist us in operating our website and conducting our business (e.g., shipping carriers like DHL/Royal Mail), as long as those parties agree to keep this information confidential.

5. Compliance & Content

Our website focuses on independent, unbranded clothing. We strictly adhere to safety and compliance regulations. In any instance where content needs to be adjusted for compliance, your user data remains protected and isolated within our secure server environment.

6. Cookies

We use cookies to enhance your experience, remember your cart items, and understand how you use our site. You can choose to disable cookies through your browser settings, though it may affect some site functionalities.

7. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to make a request regarding your data, please contact our support team.